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Your First Appointment

Your First Appointment

It’s important to us that you to feel at home and relaxed when you come into the Ashford Back & Wellness Centre, so we have designated a special area on our website to make sure that you know exactly what to expect when coming in to our Ashford based centre for the first time.

It is likely that your first visit with us will be for what we call the ‘New Patient Appointment’. For this initial appointment we will ask you to complete one of our New Patient Forms. This is so the Chiropractor is fully aware of your medical history details to give you the best possible care before your appointment with your Ashford Chiropractor begins. It can take between 5-10 minutes to complete, so normally if it is your first time to the Ashford Back & Wellness Centre then we will ask you to come in 10 minutes early before your appointment to allow you the time you need to fill this in.

DO NOT DELETE
New Patient Form

However we understand that life can be busy so for your convenience & ease we have included a link where you can download the ‘New Patient Form’ below. If you decide to do this, then please just let our Ashford reception team know and bring the completed form along with you to your first appointment at the Ashford Back & Wellness Centre.

If you have any questions about this form then please call our Ashford reception team at the Ashford Back & Wellness Centre on 01233 632000.

New Patient Form Link

Arrival At The Ashford Back & Wellness Centre
On arriving at the Ashford Back & Wellness Centre, you will be personally welcomed by one of our team members who will look after you and offer you a drink. Once you are settled, we will be available should you require any help to complete your New Patient Form, if not already completed. The purpose of this form is to make sure your Ashford Chiropractor is fully aware of your health concerns & able to give you the best possible care.
Consultation
Your Chiropractor will go through your health concerns and ask detailed questions to get to the cause of your problems. Our new patients often comment on the thorough nature of the consultation. Rest assured that at the Ashford Back & Wellness Centre your Chiropractor will listen to everything you have to say. We find all too commonly that many people haven’t been given the time to enable a resolution to their pain. This consultation also often provides the necessary information for your Ashford Chiropractor to determine whether chiropractic care is appropriate for you.
Examination
After your consultation your Ashford Chiropractor will perform a thorough examination of your posture, bones, joints, muscles and nerves. Again, our patients are always impressed by the thorough nature of the examination. A detailed examination enables the correct treatment. At the Ashford Back & Wellness Centre, we believe this is the reason why we see so many positive results through chiropractic care. It all begins in finding out what is causing the problem.

The consultation & examination can last up to 45 minutes.

Report of Findings

Your Chiropractor at the Ashford Back & Wellness Centre will study your case and you will be invited to return as soon as possible where you will receive your Chiropractor’s Report of Findings and generally it is during this second visit that you will receive your first treatment with your Ashford Chiropractor. The Report of Findings is where your Chiropractor will explain to you the results from your examination which may be spread across a few sessions. Before treatment starts your Chiropractor will tell you in clear, simple language, what is wrong, why it is there and what can be done about it. This Report will last approximately between 20-30 minutes. At this verbal report the Chiropractor will explain everything in detail, show & explain your x-rays, if taken, and give you the answers to the 4 major questions that are normally on a patients mind:

  1. What’s wrong?
  2. Can it be fixed?
  3. How long will it take?
  4. How much will it cost?

You are also able to ask any questions you may have and then you can decide whether or not you would like to go ahead with the recommended treatment – there is no obligation. It is important for your Ashford Back & Wellness Chiropractor to explain everything to you in great detail so you leave feeling informed and confident. As a result of this, the sessions in Ashford will consist of chiropractic explanations, helpful examples, & open communication which enables you the opportunity to discuss any questions you have alongside the treatment. Please read on for what to expect within the chiropractic treatments at the Ashford Back & Wellness Centre.

Chiropractic Treatments in Ashford
Treatment mainly involves safe, often gentle, specific manual adjustments, done by hand, to free joints in the spine or other areas of the body that are not moving properly. Most often, this requires a short, highly skilled thrust to a joint that can result in an audible release, and may bring relief of symptoms as well as an increased feeling of well-being. The audible release is simply the sound of bubbles of gas popping in the fluid of the joint as the pressure is released. There are many other forms of treatment that our Ashford Chiropractors also successfully use alongside the adjustments. We treat problems with your joints, bones and muscles, and the effects they may have on your nervous system. Working on all the joints of your body, making gentle, specific adjustments to improve the efficiency of your nervous system and release your body’s natural healing ability. Chiropractic does not involve the use of any drugs or surgery. In order to help the body get used to chiropractic care, the first few adjustments are normally shorter. Regular adjustments normally last between 10-15 minutes and your first treatment at the Ashford Back & Wellness Centre is normally performed on your second visit.
Wellness Care at the Ashford Back & Wellness Centre
Properly cared for, our bodies can remain healthy into old age. The problem is that many people neglect their bodies & fail to enjoy their potential. A properly functioning nervous system is essential to health & vitality. At the Ashford Back & Wellness Centre we see many people who come to us, not because they are in pain but because they want to be free from pain & live life to their potential. Prevention is always better than cure. Our Ashford Chiropractors are well placed to provide the most thorough wellness Chiropractic care. Wellness care is designed to maintain your improved health and spinal function, and prevent the return from the original condition once spinal correction has been achieved. Regular attention will discover any small, niggly problems before they become serious therefore wellness prevention saves time and money helping you to stay well. A healthy diet and regular exercise is also recommended at the Ashford Back & Wellness Centre alongside regular chiropractic care to support your body’s health.
Your first appointment banner

TESTIMONIALS

“I have been going to see Simon here (chiropractor) only for a few months, however thought I would write a review as a testament to the service and care I have received. I suffer with bad headaches and have done everyday for the past 2 and a half years. When I first met Simon he instantly took me seriously which made me feel valued and listened too. Not only does he physically treat things, he also invests in finding out about you, which makes every time you visit a personal experience. I want to thank the entire team for their continued effort in making me comfortable and in essence, making me well again :)”

– Zoe, Ashford, Kent

“It’s such a relief to be pain free! As a hairdresser I’ve been having neck and arm pain for many years. After seeing Simon for the past month I feel like a different person. The treatment actually feels nice & the adjustments are gentle. I have also been seeing Scott for a deep tissue massage which has relaxed my muscles. I have been given lots of stretches & exercises to help with my posture. All in all a fantastic experience!!!”

– Stephanie, Ashford, Kent

“I would like to say Simon is the best person I have used over the years to ease my back pain. After having a back spasm a few weeks ago where I couldn’t stand up he has worked gently on my back to get it back to a correct posture. I have also come to the conclusion that a once a month chiropractor maintenance visit is the best thing for me going forward to prevent my back reverting to its bad habits.”

– Gareth, Ashford, Kent

Your First Appointment

It’s important to us that you to feel at home and relaxed when you come into the Ashford Back & Wellness Centre, so we have designated a special area on our website to make sure that you know exactly what to expect when coming in to our Ashford based centre for the first time.

It is likely that your first visit with us will be for what we call the ‘New Patient Appointment’. For this initial appointment we will ask you to complete one of our New Patient Forms. This is so the Chiropractor is fully aware of your medical history details to give you the best possible care before your appointment with your Ashford Chiropractor begins. It can take between 5-10 minutes to complete, so normally if it is your first time to the Ashford Back & Wellness Centre then we will ask you to come in 10 minutes early before your appointment to allow you the time you need to fill this in.

DO NOT DELETE
New Patient Form

However we understand that life can be busy so for your convenience & ease we have included a link where you can download the ‘New Patient Form’ below. If you decide to do this, then please just let our Ashford reception team know and bring the completed form along with you to your first appointment at the Ashford Back & Wellness Centre.

If you have any questions about this form then please call our Ashford reception team at the Ashford Back & Wellness Centre on 01233 632000.

New Patient Form Link

Arrival At The Ashford Back & Wellness Centre
On arriving at the Ashford Back & Wellness Centre, you will be personally welcomed by one of our team members who will look after you and offer you a drink. Once you are settled, we will be available should you require any help to complete your New Patient Form, if not already completed. The purpose of this form is to make sure your Ashford Chiropractor is fully aware of your health concerns & able to give you the best possible care.
Consultation
Your Chiropractor will go through your health concerns and ask detailed questions to get to the cause of your problems. Our new patients often comment on the thorough nature of the consultation. Rest assured that at the Ashford Back & Wellness Centre your Chiropractor will listen to everything you have to say. We find all too commonly that many people haven’t been given the time to enable a resolution to their pain. This consultation also often provides the necessary information for your Ashford Chiropractor to determine whether chiropractic care is appropriate for you.
Examination
After your consultation your Ashford Chiropractor will perform a thorough examination of your posture, bones, joints, muscles and nerves. Again, our patients are always impressed by the thorough nature of the examination. A detailed examination enables the correct treatment. At the Ashford Back & Wellness Centre, we believe this is the reason why we see so many positive results through chiropractic care. It all begins in finding out what is causing the problem.

The consultation & examination can last up to 45 minutes.

Report of Findings

Your Chiropractor at the Ashford Back & Wellness Centre will study your case and you will be invited to return as soon as possible where you will receive your Chiropractor’s Report of Findings and generally it is during this second visit that you will receive your first treatment with your Ashford Chiropractor. The Report of Findings is where your Chiropractor will explain to you the results from your examination which may be spread across a few sessions. Before treatment starts your Chiropractor will tell you in clear, simple language, what is wrong, why it is there and what can be done about it. This Report will last approximately between 20-30 minutes. At this verbal report the Chiropractor will explain everything in detail, show & explain your x-rays, if taken, and give you the answers to the 4 major questions that are normally on a patients mind:

  1. What’s wrong?
  2. Can it be fixed?
  3. How long will it take?
  4. How much will it cost?

You are also able to ask any questions you may have and then you can decide whether or not you would like to go ahead with the recommended treatment – there is no obligation. It is important for your Ashford Back & Wellness Chiropractor to explain everything to you in great detail so you leave feeling informed and confident. As a result of this, the sessions in Ashford will consist of chiropractic explanations, helpful examples, & open communication which enables you the opportunity to discuss any questions you have alongside the treatment. Please read on for what to expect within the chiropractic treatments at the Ashford Back & Wellness Centre.

Chiropractic Treatments in Ashford
Treatment mainly involves safe, often gentle, specific manual adjustments, done by hand, to free joints in the spine or other areas of the body that are not moving properly. Most often, this requires a short, highly skilled thrust to a joint that can result in an audible release, and may bring relief of symptoms as well as an increased feeling of well-being. The audible release is simply the sound of bubbles of gas popping in the fluid of the joint as the pressure is released. There are many other forms of treatment that our Ashford Chiropractors also successfully use alongside the adjustments. We treat problems with your joints, bones and muscles, and the effects they may have on your nervous system. Working on all the joints of your body, making gentle, specific adjustments to improve the efficiency of your nervous system and release your body’s natural healing ability. Chiropractic does not involve the use of any drugs or surgery. In order to help the body get used to chiropractic care, the first few adjustments are normally shorter. Regular adjustments normally last between 10-15 minutes and your first treatment at the Ashford Back & Wellness Centre is normally performed on your second visit.
Wellness Care at the Ashford Back & Wellness Centre
Properly cared for, our bodies can remain healthy into old age. The problem is that many people neglect their bodies & fail to enjoy their potential. A properly functioning nervous system is essential to health & vitality. At the Ashford Back & Wellness Centre we see many people who come to us, not because they are in pain but because they want to be free from pain & live life to their potential. Prevention is always better than cure. Our Ashford Chiropractors are well placed to provide the most thorough wellness Chiropractic care. Wellness care is designed to maintain your improved health and spinal function, and prevent the return from the original condition once spinal correction has been achieved. Regular attention will discover any small, niggly problems before they become serious therefore wellness prevention saves time and money helping you to stay well. A healthy diet and regular exercise is also recommended at the Ashford Back & Wellness Centre alongside regular chiropractic care to support your body’s health.

TESTIMONIALS

“I have been going to see Simon here (chiropractor) only for a few months, however thought I would write a review as a testament to the service and care I have received. I suffer with bad headaches and have done everyday for the past 2 and a half years. When I first met Simon he instantly took me seriously which made me feel valued and listened too. Not only does he physically treat things, he also invests in finding out about you, which makes every time you visit a personal experience. I want to thank the entire team for their continued effort in making me comfortable and in essence, making me well again :)”

– Zoe, Ashford, Kent

“It’s such a relief to be pain free! As a hairdresser I’ve been having neck and arm pain for many years. After seeing Simon for the past month I feel like a different person. The treatment actually feels nice & the adjustments are gentle. I have also been seeing Scott for a deep tissue massage which has relaxed my muscles. I have been given lots of stretches & exercises to help with my posture. All in all a fantastic experience!!!”

– Stephanie, Ashford, Kent

“I would like to say Simon is the best person I have used over the years to ease my back pain. After having a back spasm a few weeks ago where I couldn’t stand up he has worked gently on my back to get it back to a correct posture. I have also come to the conclusion that a once a month chiropractor maintenance visit is the best thing for me going forward to prevent my back reverting to its bad habits.”

– Gareth, Ashford, Kent

How We Can Help

Frequently Asked Questions

Answers to our most commonly asked questions can be found by clicking on the questions, if you need to ask about something that isn't already covered, click on ask a question below to email us!

DO NOT DELETE
Whats wrong with me?

Accurately identifying the cause of spinal pain or other discomfort almost always requires a thorough consultation and examination. Individuals should not assume their pain stems from the same problem, for example, their neighbour had, and thus what has helped their neighbour will help them. Just as every individual is unique and different from the next, so too are the health conditions they suffer and the treatments they require.

Chiropractors are highly trained in the diagnosis and treatment of soft tissue injuries and abnormalities common to the spine, extremities and rest of body. Rest assured that if you are suffering from back or neck problems, extremity problems or other health related ailments Chiropractic could provide you with the effective professional relief you demand. If your condition is out of the Chiropractic scope or would be more appropriately managed by another health care specialist, we will gladly and promptly make the necessary referral.

Can Chiropractic help me?

Chiropractic has helped millions of people worldwide suffering from all types of problems and not just back and neck ailments. Chiropractic works with the spinal column and it's intimate relationship with the nervous system - the major controller of all bodily functions. By optimising spinal column structure and biomechanics, irritation and stress are removed and health can once again be achieved.

You may be surprised to learn that research studies have provided scientific evidence showing Chiropractic care is not only effective in the treatment of back and neck ailments, but can also provide effective relief with children suffering from ear infections, women suffering from dysmenorrhoea (painful menses), and a number of other seemingly "non-spinal" conditions. While it's not prudent to guarantee relief from such conditions or claim to "treat" these conditions, Chiropractic has successfully helped millions of individuals with all sorts of health conditions by positively affecting the nervous system.

Of course, Chiropractors are best known for their success in treating back and neck problems. Through the use of Chiropractic spinal adjustments and other highly specialised Chiropractic techniques, Chiropractors have established themselves as the back and neck injury specialists. Many medical experts are now coming to understand the true effectiveness of Chiropractic care and are recommending major changes in the way our health care system manages many common spinal problems. According to a recent Ontario Ministry of Health commissioned study on low-back pain, “A very good case can be made for making Chiropractors the gatekeepers for management of low-back pain..."

I thought my pain was muscular?

More often than not it is an underlying joint that is causing the problem. A painful joint will trigger a muscle spasm around it, and since a muscle receives it's nerve supply from a branch of the spinal nerve, muscular pain may be part of the problem.

I have Arthritis, can i be adjusted?

There are many different types of arthritis, but the most common, osteoarthritis, often responds extremely well to Chiropractic care. Although Chiropractic certainly is not a cure for arthritis, some individuals find that regular Chiropractic care helps to reduce their pain and stiffness and increase mobility. Osteoarthritis is often treated with anti-inflammatory medication and nothing else. This is a mistake. Using anti-inflammatory medication in the long term has been shown to impair the healing rate of cartilage and can also cause damage to the lining of the stomach and result in fatal stomach bleeds, particularly in the elderly. Fortunately there are better ways to manage osteoarthritis.

Can I prevent Arthritis?

Osteoarthritis is not just a problem in older people, younger people can have the disease too. We know from research that abnormally functioning joints can lead to osteoarthritic changes. In fact irreversible changes can occur after only two weeks of complete immobilisation! Chiropractic adjustments can help to restore joint movement and keep your spine from underperforming.

How much will it cost?

Costs vary and generally depend on the number of treatments required to effectively treat your condition. A number of studies have shown that Chiropractic care is extremely cost effective when compared to other "medical" forms of care for similar conditions. According to the 1993 Manga Report, ”There would be highly significant cost savings if more management of low-back pain was transferred from physicians to Chiropractors. Users of Chiropractic care have substantially lower health care costs, especially inpatient costs, than those who use medical care only."

Are Chiropractic treatments safe?

Chiropractic treatments are extremely safe for individuals of all ages - from infants to 100 year olds. Our treatments are safe because we only use natural and non-invasive methods of care. Research consistently shows that care from Chiropractors is among the safest care available and is literally light years ahead of traditional medical care in terms of "safeness". Chiropractic care is "...remarkably safe", in the words of the New Zealand government's inquiry. It is safer than back surgery, muscle relaxants, and even aspirin. All ages from babies to the elderly enjoy safe, effective care around the world.

The treatments themselves are generally not painful. In fact, most patients look forward to their treatments as many experience instantaneous relief immediately afterwards. Individuals who present with moderate to severe pain may experience some minor discomfort for obvious reasons; however, care is always gentle, safe and non-invasive.

Do I need a referral?

No. A Doctor of Chiropractic is a primary contact provider, meaning you do not need a referral. Doctors of Chiropractic are regulated by law, and provide a package of care that can work independently, or alongside treatment prescribed by NHS medical doctors and other health care professionals. If yours is not a Chiropractic case, a responsible Chiropractor will refer you to the appropriate health care provider.

My Dr. says it won't work for me?

We have seen literally thousands of peoples’ lives change for the better after receiving Chiropractic care. Many of these were told that they would never be able to do anything about their pain. We can’t guarantee results but Chiropractic care shou

Will I be sore afterwards?

The overall goal is to optimise your spinal alignment and weight bearing curve and associated joint function and overall optimal nervous system health - not just pain relief. Most people experience some relief of symptoms in the first few weeks and some in even a shorter period of time. However a good Chiropractor will tell you in advance that some post-adjustment soreness is normal, especially at first. In regards to post-adjustment soreness, it is common for Chiropractic adjustments, and soft tissue work to result in a temporary increase in soreness in the treatment area(s). This is nearly always a temporary symptom that occurs while your body is undergoing therapeutic change.

Is the 'popping' sound bad for me?

No! Did your mother ever warn you that "cracking" your knuckles would give you arthritis? If she did, we're sorry to say that she was wrong! Research has actually shown that individuals who habitually "crack" their knuckles over their lifetime actually lower the incidence of arthritis in their knuckles compared with those who do not. The “cracking” or “popping” sound is simply the release of gas from within the joints. It’s a bit like when you open a fizzy drink - the “fizzing” sound is the release of pressure from the bottle - it’s the same with your body when the pressure is taken off the joints.

Are Chiropractic & Osteopathy the same?

The types of conditions that Osteopaths and Chiropractors treat are very similar. However, the focus of Chiropractic is on the proper functioning of the nervous system. This is because the nervous system controls everything in the body. In fact, Chiropractors don’t claim to ‘treat’ anything, rather they help the body to function at is optimum, by removing nerve interference. Once the nerve interference is removed the body very often responds. Chiropractors are trained to take X-rays, whereas Osteopaths are not. X-rays can be a very useful tool in visualising the spine to reveal any potential contraindication to spinal adjustments (manipulation) and provide a more accurate prognosis.

Chiropractors do not just focus on the spine by using adjustments (manipulation) alone as some think. Rather they also utilise soft tissue therapy, therapeutic stretches, rehabilitation, mobilisation and therapeutic modalities.